Service Update - Coronavirus / Covid-19
COVID-19 National Emergency Service Update - March 24, 2020
The COVID-19 virus continues to impact individuals around the world and our thoughts are with everyone that has been affected.
Our nation is in the midst of a historical emergency but our staff at the Spray Tanning Store are working from home and will remain available to assist you during our normal operating hours Monday through Friday 9am to 5pm EST.
Our Chicago Illinois warehouse is considered an essential business and also continues to ship our inventory of QuickShip Spray Tanning Solutions and Supplies within approximately 24 business hours or order placement.
We are also an authorized distributor for all manufacturers on our website and many of them are currently experiencing business disruptions and temporary closures due to mandated stay at home orders issued by the states.
Spray tanning equipment and solutions not on our QuickShip list are shipped directly to our customers from each manufacturer and their ability to ship orders may be delayed due to mandatory restrictions of non essential business being issued by the states.
Please see the current status of each of the businesses below to better understand how your orders might be effected during this period:
Norvell Spray Tanning
Norvell is currently subject to a state mandated stay at home order and will be unable to ship products from their warehouse from March 23rd to April 6th.
This does not include QuickShip spray tanning solutions and supplies held in the Chicago warehouse which continue to ship within 24 business hours while supplies last.
Norvell will continue to accept orders during this period. All Spray Tanning Store customers will receive top priority first in first our order fulfilment and shipment of their orders when the Norvell warehouse staff returns to work.
Fuji Spray Tanning
The Government of Ontario in Canada has ordered that all non-essential businesses must close or work-from-home beginning starting the evening of March 24th for a period of two weeks. As a result of this order, Fuji Spray will not be able to process shipments until April 8, 2020.
Fuji will continue to accept orders during this period and all Sun Tanning Store customers will receive top priority first in first our order fulfilment and shipment of their orders when the Fuji warehouse staff returns to work.
MaxiMist Spray Tanning
MaxiMist is currently not subject to any restrictive orders and continues to ship orders within 3-5 business days.
If you have any questions please feel free to chat with us online or send an email to info@suntanningstore.com